Grand Palladium Colonial Resort & Spa - Riviera Maya

Grand Palladium Colonial Resort & Spa - Riviera Maya

$$$$|View on mapRiviera Maya, Mexico|
8.2
75 photos
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room
Grand Palladium Colonial Resort & Spa - Riviera Maya
$$$$
Overview

The comfortable Grand Palladium Colonial Resort & Spa Riviera Maya, located only 5 minutes' stroll from Kantenah Bay, offers a swimming pool, Wi-Fi in public areas. This 5-star resort lies in the heart of Riviera Maya and welcomes guests with a Turkish steam room, a Turkish bath, and sauna facilities.

Location

The property has a spectacular setting 4.9 km from Xpu-Ha Beach. Yal-ku Lagoon Nature Preserve is 3.8 km from the fantastic hotel, and Aeropuerto de Playa del Carmen airport is 35 km away. The accommodation is surrounded by a lush garden and gardens, and a white beach is around 5 minutes away by car.

Rooms

All of the air-conditioned rooms are appointed with cable channels along with a mini-fridge-bar and a coffee machine, and some of them include a lounge and a terrace. They are furnished with standard decor. Offering a spa bathtub and a sauna, the bathrooms are fitted with bathrobes. Guests can also enjoy pool views.

Eat & Drink

Breakfast is provided in the restaurant. Visitors can have a drink at the swim-up bar, which has billiards and karaoke.

Leisure & Business

This Riviera Maya hotel offers an aqua park and a sundeck for an additional fee so you could have extra comfort during your stay. Entertainment at the Grand Palladium Colonial Resort & Spa Riviera Maya includes performances and karaoke. Guests staying at the Grand Palladium Colonial Resort & Spa can also enjoy pilates classes at a fitness club onsite. A wellness centre is sure to make for an excellent stay. There is a business centre available for corporate travellers.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in public areas for free.
Other information
Breakfast
The hotel Grand Palladium Colonial Resort & Spa provides visitors with a free full breakfast. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Building
Number of rooms:658
Former name
grand palladium colonial resort and spa
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Pool Side Suite
  • Max:
    2 persons
Luxury Suite
  • Max:
    2 persons
Pool Side Villa Suite Adults only
  • Max:
    2 persons
  • Lake view
  • Shower
  • Coffee machine
Show 3 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in public areas

Free parking
24-hour services

24-hour reception

24-hour security

Babysitting
Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Toys

Game room

Children's play area

Children's pool

Private beach

Beach access

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery
  • Aerobics

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Massage
  • Public Bath
  • Pool with view
  • Make up services

Room view

  • Garden view
  • Lake view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Grand Palladium Colonial Resort & Spa

💵 Lowest room price 23339 INR
📏 Distance to centre 17.7 km
🗺️ Location rating 8.6
✈️ Distance to airport 30.1 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Address
The address has been copied.
Carretera Chetumal-Puerto Juarez, Kantenah, Mx, Riviera Maya, Mexico, 77710
Map view
Carretera Chetumal-Puerto Juarez, Kantenah, Mx, Riviera Maya, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Kantenah Bay
370 m
Beach
Playa at Grand Palladium Kantenah Resort
90 m
Restaurant
Punta Emilia
70 m
Restaurant
Sumptuori
90 m
Restaurant
La Adelita
60 m
Restaurant
El Gaucho
180 m

Reviews of Grand Palladium Colonial Resort & Spa

8.2 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location8.6
Facilities7.4
Guest reviewsWrite a Review
  • H
    Harriet
    United States
    left 3 reviews
    Wrote a review on 15 Jan
    Great
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service9.0
    Dining8.0
    8.0
    resort
    amenities
    swimming pools

    would recommend for a little getaway

    Stunning resort, vibrant amenities, with excellent outdoor swimming pools and entertaining night shows that truly made our family stay enjoyable and memorable.

    Utterly happy with everything.

    Deluxe Room
  • N
    Nicole
    United States
    left 3 reviews
    Wrote a review on 29 Dec
    Needs improvement
    Doesn't recommend the hotel
    Location6.0
    Rooms6.0
    Service5.0
    Dining5.0
    5.0
    moldy rooms
    poor food

    I thought I was arriving at a luxurious retreat, but was met with moldy rooms and a buffet that vaguely resembled cafeteria food. I almost gave a good review, but the misplaced priorities here surely ruined it. Can someone explain why I didn’t get a complimentary upgrade? Clearly, it’s all about the other guests, not me.

    Junior Suite Poolside
  • S
    Simon
    United States
    left 2 reviews
    Wrote a review on 07 Dec
    Very good
    Recommends the hotel
    Location9.0
    Rooms6.0
    Service8.0
    Dining7.0
    7.0
    friendly staff
    noisy air conditioning

    An adventure with friendly faces

    The staff exuded warmth and friendliness, making us feel welcomed at every turn. The vibrant pools were a delight, and we enjoyed peaceful walks through the lush gardens.

    However, the check-in was disorganized and took too long. Our room had several maintenance issues, including a pesky noisy AC and a mini fridge that didn’t function properly.

    Deluxe Room
  • M
    Mary
    United States
    left 6 reviews
    Wrote a review on 02 Nov
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service8.0
    Dining8.0
    8.0
    family-friendly atmosphere
    diverse dining

    Brace yourself for this review!

    This place offers stunning grounds that seamlessly blend with nature, plenty of pool options, and a family-friendly atmosphere. The diverse dining choices, especially the Japanese and Thai restaurants, add to the fun-filled evenings. The night entertainment is also top-notch, ensuring endless enjoyment for families.

    Deluxe Garden View
  • B
    Bob
    United States
    left 8 reviews
    Wrote a review on 26 Oct
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service8.0
    Dining7.0
    8.0
    lounge chairs
    vibrant atmosphere
    language barrier
    reservation difficulty

    The family enjoyed the vibrant atmosphere, especially the beachfront lounge chairs and the lively evening shows. Playing tennis in the morning was a fun bonus that kept everyone active.

    Junior Suite Poolside
  • E
    Emily
    United States
    left 1 review
    Wrote a review on 19 Oct
    Needs improvement
    Doesn't recommend the hotel
    Location6.0
    Rooms5.0
    Service5.0
    Dining5.0
    5.0
    spacious rooms
    long check-in time
    dirty rooms

    Spacious rooms provide a comfortable atmosphere.

    The check-in process took too long, over an hour, and there was a loud party in the lobby that made it difficult to hear. Our rooms were dirty upon arrival, with issues such as a malfunctioning fridge and stained pillows. The dining options were very limited, and the food quality was poor, which made our experience even worse.

    Deluxe Room
  • B
    Bob
    United States
    left 2 reviews
    Wrote a review on 22 Sept
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service6.0
    Dining7.0
    8.0
    pool options
    family entertainment
    wait times
    language barrier

    What you’ll love and what you won’t

    The variety of pools is impressive and perfect for families while the lively entertainment at night kept us engaged. The kids club was a hit with my children making the stay delightful.

    Service at the buffets experienced long waits, and some staff struggled with English, making communication challenging at times.

    Deluxe Garden View
  • J
    Jane
    United States
    left 2 reviews
    Wrote a review on 03 Aug
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining7.0
    8.0
    friendly staff
    beautiful pools
    lukewarm lunch

    Great pools and friendly staff. lunch could be better.

    Deluxe Room
  • J
    Jeremy
    United States
    left 2 reviews
    Wrote a review on 24 Jul
    Great
    Recommends the hotel
    Location7.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    fantastic pools
    kids club
    fresh sushi

    The pools were fantastic, especially the kids club which kept my boys happily entertained. The staff at the spa were super nice, and the fresh sushi at the buffet was a delicious surprise.

    Nothing, no complaints at all.

    Junior Suite Poolside
  • E
    Ed
    United States
    left 1 review
    Wrote a review on 19 Jul
    Very good
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service7.0
    Dining7.0
    7.0
    kids' club
    bingo
    archery
    outdated rooms
    communication issues

    Fun activities like bingo and archery kept us busy. Rooms felt outdated and needed better maintenance. The kids' club was a hit with our little one. Some staff struggled with English, making it tricky to communicate during busy hours. Overall, a nice place.

    Junior Suite Poolside
  • V
    Vincent
    United States
    left 11 reviews
    Wrote a review on 18 Jul
    Perfect
    Recommends the hotel
    Location10.0
    Rooms8.0
    Service9.0
    Dining8.0
    9.0
    tropical gardens
    engaging evening shows
    fresh fruits
    noisy air conditioning
    inconsistent housekeeping

    i recently stayed at father palladium in riviera maya, and it truly exceeded my expectations. the stunning tropical gardens, vibrant pools, and engaging evening shows made our stay unforgettable. the buffet had fresh fruits and delicious meals, especially the vibrant tacos that were a hit with everyone.

    air conditioning in the room was noisy.

    Deluxe Garden View
  • W
    Willie
    United States
    left 6 reviews
    Wrote a review on 15 Jul
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining7.0
    8.0
    friendly staff
    limited dining options

    The resort is beautifully integrated with nature, featuring lush gardens and tranquil adult-only areas. Our room offered a comfortable stay with lovely views of the garden, enhancing our experience. The staff was incredibly friendly and attentive, making us feel very welcome throughout our stay.

    Several a la carte dining options were closed during our visit, limiting our choices.

    Deluxe Garden View
  • S
    Steve
    United States
    left 2 reviews
    Wrote a review on 14 Jul
    Perfect
    Recommends the hotel
    Location8.0
    Rooms7.0
    Service8.0
    Dining7.0
    9.0
    friendly shuttle driver
    soothing spa
    engaging evening entertainment

    Remarkable Family Getaway Experience!

    Our family trip to this resort was filled with memorable moments! The shuttle driver was incredibly friendly and offered us a tour of the entire property, while the spa provided a soothing end to our busy days. Plus, taking advantage of the evening entertainment kept everyone engaged and laughing. Make sure to reserve your a la carte dinners early!

    Deluxe Room

FAQ about Grand Palladium Colonial Resort & Spa

Which attractions can we visit during our stay at the comfortable 5-star Grand Palladium Colonial Resort & Spa?
You can always visit one of the highly rated attractions, Kantenah Bay, placed 400 meters from the comfortable 5-star Grand Palladium Colonial Resort & Spa. Other sights that are worth your while are Xpu-Ha Beach (4.9 km the property) as well as Yal-ku Lagoon Nature Preserve (10 minutes away by car).
What is the closest airport to Grand Palladium Colonial Resort & Spa hotel?
Aeropuerto de Playa del Carmen airport is located within a 25-minute drive (35 km) from Grand Palladium Colonial Resort & Spa hotel.
Is there free parking in Grand Palladium Colonial Resort & Spa?
Yes, Grand Palladium Colonial Resort & Spa offers guests to park their cars at parking spaces for free.
Can I eat breakfast at the comfortable 5-star Grand Palladium Colonial Resort & Spa?
Yes, guests can enjoy breakfast, served daily in the restaurant of the comfortable 5-star Grand Palladium Colonial Resort & Spa.
What is check-in and check-out time at the resort?
Guests of the resort can check in from 15:00 to 23:59 and check out from 12:00.
What are the booking prices at the hotel?
The prices at the hotel start from $271.
What payment methods are accepted in the comfortable 5-star Grand Palladium Colonial Resort & Spa?
Payment methods in the comfortable 5-star Grand Palladium Colonial Resort & Spa include:
  • Mastercard
  • Visa
  • American Express
What room types does the 5-star Grand Palladium Colonial Resort & Spa comprise?
The 5-star Grand Palladium Colonial Resort & Spa offers such room types as Junior Suite, Deluxe King Room, and Deluxe Room.
Which facilities are offered in the rooms of the comfortable 5-star Grand Palladium Colonial Resort & Spa hotel?
Most rooms of the comfortable 5-star Grand Palladium Colonial Resort & Spa hotel include a lounge area and a terrace as well as a personal safe provided for guests' security.
Which facilities are provided in the resort?
The resort includes such facilities as currency exchange and a cash machine, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
Does the comfortable 5-star Grand Palladium Colonial Resort & Spa feature any spa facilities?
At a wellness area featured at the comfortable 5-star Grand Palladium Colonial Resort & Spa guests can receive such spa procedures as body wraps, body scrub, and pedicure. Additionally, a Turkish steam room, a Turkish bath, and a treatment room are offered on-site.
Do you have a pool at the comfortable 5-star Grand Palladium Colonial Resort & Spa hotel?
Yes, the comfortable 5-star Grand Palladium Colonial Resort & Spa hotel features a swimming pool.

Best-Rated Palladium Hotel Group Hotels around Riviera Maya

Palladium Hotel Group brand offers an exceptional in-person experience to its guests. Relax in luxurious pools, enjoy stunning beachfront locations, and indulge in world-class dining. The brand values accessibility and impeccable customer service, ensuring guests are treated with the utmost respect from check-in to checkout. Palladium Hotel Group's commitment to hospitality shines through in every aspect of their properties.

Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room